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Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Askin...
Trainer (Voice Process)
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Place of work
Mumbai
Contract type
-
Start date
-
Salary
-
Job details
Job description, work day and responsibilities
Roles and responsibilities
1. Candidates should deliver soft skills and technical skills training on all aspects.
2. Should able to deliver training sessions and also the support on the job training during their transition on the floor.
3. Including conducting skills gap analyses, preparing learning material and evaluating results after each training session.
4. Develop, tweak and maintain training procedure manuals, training content and guides, and course materials.
5. Analytical, probing, presentation and coaching skills.
Desired Candidate Profile
1. Need trainer for sales voice process (US Shift).
2. Candidate must be comfortable working in night shift for US process and work from office.
3. Concise and precise communication and presentation skills both written and spoken.
4. People oriented, patient and approachable.
5. Required soft skills, Voice and accent Skills, Technology skills, fluent communication, Sales skills and ability to give positive and constructive feedback
Job Types: Full-time, Permanent
Pay: ₹33,000.00 - ₹40,000.00 per month
Jadwal:
Fixed shift
Monday to Friday
Night shift
UK shift
US shift
Tunjangan:
Health insurance
Life insurance
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Teaching: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
1. Candidates should deliver soft skills and technical skills training on all aspects.
2. Should able to deliver training sessions and also the support on the job training during their transition on the floor.
3. Including conducting skills gap analyses, preparing learning material and evaluating results after each training session.
4. Develop, tweak and maintain training procedure manuals, training content and guides, and course materials.
5. Analytical, probing, presentation and coaching skills.
Desired Candidate Profile
1. Need trainer for sales voice process (US Shift).
2. Candidate must be comfortable working in night shift for US process and work from office.
3. Concise and precise communication and presentation skills both written and spoken.
4. People oriented, patient and approachable.
5. Required soft skills, Voice and accent Skills, Technology skills, fluent communication, Sales skills and ability to give positive and constructive feedback
Job Types: Full-time, Permanent
Pay: ₹33,000.00 - ₹40,000.00 per month
Jadwal:
Fixed shift
Monday to Friday
Night shift
UK shift
US shift
Tunjangan:
Health insurance
Life insurance
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
Teaching: 1 year (Preferred)
total work: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
Company address
Offer ID: #844061,
Published: 3 months ago,
Company registered: 3 months ago
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